For any purchase made on Witbran -

1. Return request to be raised within 24 hours of delivery
2. Standard refund timelines of 3-5 working days
3. Refund to be processed to the source, in case source is COD then Customers will be asked to fill up the details in a google form.
4. Full refund applicable if the packet is sealed and unused. Else a 50% fees will be charged.

For Witbran Subscription -

1. Customers can cancel anytime before the last delivery is made.
2. Cancellation of subscription will be free before the 1st delivery is taken by the customer. A processing fee for cancelling subscription will be charged post 1st delivery.
3. Refund will be processed in  3-5 working days
4. Refund to be processed to the source
5. In case a customer has taken a delivery the amount for that shipment will be deducted from the final refund amount.

Shipping Policy -

1. We ship the order within 1 day to 7 days of receipt of order.
2. We currently serve only Bangalore Urban Pincodes.
3. For orders of value below INR 300/-, a shipping fee of INR 50 is charged.
4. We ship through third party logistic carriers. In case of damage of received products please reach out to us within 24 hours of delivery.